Primary Source Verification Guide
Independent information portal. Not affiliated with the Ministry of Public Health or the DHP. Not an approved PSV provider.

Contact us

Questions about Primary Source Verification, DHP licensing or your documents? Send them here and we reply by email. For a quick question, use the chat bubble at the bottom right.

A 100% online service – no office visits. Ask us through the chat or the contact form.

Please do not send passport copies, certificates or other documents through this form. We use your details only to reply to you.

Before you write

  • We are an independent information service, not a PSV provider or the regulator. To apply for verification, use the provider's own portal – our PSV guide links to all three.
  • For the status of an existing DataFlow, QuadraBay or AVS case, contact that provider: only it can see your file.
  • For decisions on your licence or evaluation, the DHP Registration and Licensing section is the only authority.